Game Freeze

[Mischief Maker]

Hello,

I just bought the game and I'm running version 1.22 on Windows XP 2ed. on a dual core CPU. The game runs fine except for the counsel tower level. I reach the point where the red guy takes me on a tour. When I reach the point where you're looking at a screen and he says he'll provide commentary the game freezes. I had to kill it through Ctrl-Alt-Del each time.

This has happened twice now and I rebooted the machine between both attempts.

RESOLVED: K-Lite codec pack causes game freeze at this point. Recommend uninstall K-Lite (and use Community Codec pack).

[ADMIN]

MM

This is possibly a codec issue. The game replays an avi file at that point (mapped onto the in-game screen), and if the playback codec is not installed on your machine, then that may be causing the error (although from memory, the videos use microsoft video1 compression(?) - one of the most common codecs). I don't have access to the original video files right this minute, but will check it out shortly and get back to you (this is the first report of this glitch).

In the meantime, the red guy's tour is an optional extra - you can bypass him completely and head up the tower to meet the council, and there's no other point in the game that uses video files.

Hope this helps in the meantime - will add further details shortly.
Thanks
Madjack

[ADMIN]

One question - before the game freezes - does the screen show anything other than static?

[Mischief Maker]

No, just static. Here's the error signature:

szAppName : TU_GAME.exe szAppVer : 0.0.0.0 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000

[Mithias]

Seconded the problem here;

Happens to me at exactly the same point. I don't think its a codec issue since I've got the K-lite codec pack installed and I don't think its a driver/GFX card thing either since the game was working flawlessly up to that point. I get the static on the screen but as soon as it seems as if theres about to show you something it freezes.

I'm running Vista 64bit Ultimate, E6750, ATI 3870, can give you more info if you need it?

Mithias

[ADMIN]

MM/Mithias

I don't think its a codec issue since I've got the K-lite codec pack installed

Just checking the first movie file, it uses the cinepak codec - a very common codec, although quite long in the tooth.

Looking at the K-lite forums, there's at least one person reporting that installing the k-lite pack stopped old movies from playing for them. If you could download the (zipped) avi file below and let me know if it plays ok, that would at least rule out the actual movie file as being the problem.
1.18mb

http://madjack.fileburst.com/movie1.zip

Many thanks
Madjack

[Mithias]

I shall do as soon as I get back tonight, if only other games devs/admin were as thorough as you

[Mischief Maker]

I also have the k-lite codec pack and yes, the movie does run.

[ADMIN]

Ok

Running the game on my XP test machine, the movie section plays correctly.

On installing the K-lite 3.9 codec pack, the game then freezes when replaying the movie - as reported.

Will do a bit more testing to see what can be done - perhaps a setting change fix may be possible - rather than a new build and patch required.

I'm guessing the K-lite pack is a fairly popular download?

Interestingly, Steam lists the K-lite codec pack as being one of the 'Programs Which Interfere with Steam'
http://supportwiki.steampowered.com/wik ... with_Steam

Thanks
Madjack

[Mithias]

Yeah I'd herd that, PCGUK recommends a different pack (Community Codec pack is it?) so I'll get rid of K-lite and try another one.

Mithias